You can still shop with Skimender, learn more about our response to COVID-19

COVID-19 Update

The coronavirus outbreak has affected every aspect of life. But the team at skimender is still here and we still want to get your orders out to you, so here are the measures we’re taking to make sure you can still get the items you want.

 

Delivery

Non-essential shops have had to close but online retail is still strong. Delivery and postal networks are still running – and so are we.

Like so many of you, a lot of our staff are currently working from home for their safety. But they are still processing your orders for our warehouse team to pack and send.

We’re working in line with social distancing measures, which means we are keeping as few of our team on-site to run deliveries as possible. They’re still working hard to make sure all of our parcels get sent out and arrive with you promptly.

 

Customer service

As mentioned above, we are following government guidelines. Staff are working from home where possible and social distancing measures are in place, leaving just a skeleton staff on-site running packing and logistics.

But don’t worry - our customer service team are working flexibly to support you. You can still reach us by calling +44 (0)1268 885800 and we’ll put you through to someone who can help.

 

Our promise

This is a very uncertain time for everyone. We don’t intend to use it to increase our prices, or fall short on our customer service.

We’d like to wish our customers all the best, but above all, we hope you stay safe and stay well.

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